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Whilst you can see our existing testimonials here, you might be wondering how you can say something yourself. If you'd like to reach out to NUPAS to leave a testimonial or leave a comment, or if you've got another query, please feel free to contact us.
“All the members of staff were lovely, super helpful and very supportive.”
Stafford Clinic
“The nurse was very kind and caring and made me feel at ease. Everybody I saw was very caring and empathetic. I am very grateful to this service, and everybody involved were all so lovely. Thank you so much.”
Stoke Clinic
“I’d just like to say a huge thank you for the treatment and care I received. Your friendliness and kindness was hugely appreciated and I truly feel that the experience could not have been made any better by anyone that I came into contact with. Thank you again.”
Manchester Clinic
“I am very pleased with how I was treated at NUPAS and how quick it is for your waiting times. I couldn’t thank the staff enough for how they looked after me during my time there, they were so supportive and looked after me during every second and took care of my needs. I’m so grateful for the way I was taken care of. They most certainly do a brilliant job! Without the support I had off members of staff, I wouldn’t have got through my procedure the way I did. Again thank you so much NUPAS team at stoke.”
NUPAS Stoke
“Queen was fantastic! She listened to me and answered all of my questions. She was empathetic, calm and patient. She made me feel safe to express any concerns I had about a termination and I would highly recommend the service. It’s been excellent from start to finish. Thank you”
She was empathetic, calm and patient
“Truly cannot thank the nurses/the team for everything they have done, they were truly so kind and understanding, made the process so much easier – I felt so safe and listened to, all of my questions were answered and I felt just so at ease the entire time! The small talk throughout and the fact I had a hand to hold throughout truly meant the world to me! Thank you so much from the bottom of my heart! You as a team are so appreciated!!”
I felt just so at ease the entire time!
“From reception to midwife to nurse all the women are awesome. I have read about NUPAS that they are extremely caring and understanding as well as supportive. Their services touched my soul. They understand my situation and no judge about me. They are helpful and caring. I am so grateful that I can’t express my feelings in few words.”
Their services touched my soul
“The NUPAS service was outstanding. I couldn’t be happier with how seriously they took me and how comfortable they made me feel. I’m really glad I chose NUPAS. They understood my needs very well, and the nurse who treated me was one of the best I have ever encountered. Bless her!”
The NUPAS service was outstanding
The nurse was very kind and made me feel very understood, she explained the procedure really well and made sure I was aware of everything.
Nupas Abortion Pills By Post
Had a very pleasant experience, was made to feel comfortable and any questions I asked were answered.
Nupas Preston
Lovely, caring staff. Didn’t feel judged or out of place. Very comforting environment and just grateful to have chosen this clinic.
Nupas Manchester
All of the team at NUPAS have been absolutely amazing from start to finish. Each and every one of the staff I have spoken to from the call centre, nurses , midwives and counsellors have gone above and beyond to treat me and offer me support through this tough time. Nothing is ever too much for them and they were very helpful and they all each had the time of day to listen to my worries and my needs. I felt so reassured in the care of NUPAS Bolton
Nupas Bolton
Kris, the lady that provided treatment to me was very understanding and instantly calmed my nerves. She was truly amazing from start to finish and explained everything fully!
Nupas Blackpool
Thank you very much to all the staff and nurses and call handlers. All staff were very kind, understanding and took time to answer any questions and make you feel as comfortable as possible.
Reaching out for these services can be intimidating or scary but the staff helped ease the anxiety around it. Thank you very much for offering these services and the help and support you provide.
Nupas Stoke
Very good service, discrete. The staff are caring and helpful – no judgements at all.
Nupas Woolwich
Thank you so much for your help. I was so scared but after the help of your staff during my phone consultation and in person I felt much more relaxed.
Nupas Twickenham
Kelly and the other NUPAS nurse who gave me the medication both made me feel really comfortable and were very lovely and reassuring to me – couldn’t recommend them enough.
Nupas Kilburn
The nurses have been absolutely amazing through out my treatment and made me feel very comfortable.
Nupas Essex
Extremely reassuring and knowledgeable midwife. Made me feel safe, not judged and answered all of my questions. Thank you
Nupas Battersea
The nurse who saw me was so so lovely and so friendly. She was brilliant in explaining the whole procedure and able to explain the scan and what to expect too! She did not make me feel uncomfortable and did not judge me for the choice I have made, understood my concerns and was just down to earth, really took away that nervous feeling.
So blessed we have a choice in this country.
Nupas Reading
Exceptional service. Very satisfied.
Nupas Oxford
I couldn’t have asked for more sensitivity, understanding and support. Emma was clear and answered any questions I had. There was no judgement and she approached me with so much respect. It made the conversation very easy. Big thanks to Emma
NUPAS Aylesbury
Both ladies I spoke to on the phone were amazing. They talked me through everything and made sure I felt comfortable about my choices. They made me feel at ease. I highly recommend to anyone in need of their care
NUPAS Pills By Post
The nurse who I spoke to was so professional and understanding. I was never made to feel pressured or guilty. Thank you.
NUPAs Preston
Really helpful and kind staff – thank you for your help and support during a difficult time.
NUPAS Manchester
Very supportive staff!
NUPAS Leeds
Really appreciate the quick service, kind, considerate and non-judgemental approach and the support provided.
NUPAS Bolton
I am so grateful for the service & the choice we have. The nurse that saw me was lovely.
NUPAS Stoke
Both ladies at my appointment looked after me very well and really helped to calm my emotions.
NUPAS Cannock
In my experience, a very caring service. I feel I know what I’m doing now, and wasn’t pressured into a decision. I was terrified to call but the service was so much better than I could expect. Thank you
NUPAS Burton
Excellent experience
NUPAS Woolwich
Both staff members I spoke to were so lovely and polite I really appreciated how friendly and caring they are and the time they took to explain everything. Thankyou
NUPAS Twickenham
The staff made a difficult situation so much easier. So kind and caring.
NUPAS Finchley
Kelly, my midwife, made me feel incredibly comfortable and at ease during the process.
NUPAS Battersea
Wonderful staff and brilliant location. Felt very at ease and was faced with non-judgmental yet professional staff.
NUPAS Maidenhead
Everyone I spoke with was professional and kind and understanding. I didn’t feel judged about my decision.
NUPAS Oxford
The nurse made me feel at ease in what was a really difficult time. She gave me all the information needed so I didn’t need to worry about treatment on top of everything else.
NUPAS Reading
I came away feeling confident with how best to proceed with the medication. The nurse was very professional and non judgmental which I really appreciated.
NUPAS Aylesbury
I was very pleased, comfortable and at eased with the whole service.
NUPAS Preston
Both the phone consultation and the in person appointment was both professional and supportive towards my needs. Thank you!!!
NUPAS Maidenhead
Fantastic team who really made me feel supported and safe. Huge appreciation
NUPAS Pills by Post
I was grateful and thankful with my treatment, and to the doctor who saw me. I surely will recommend this place, it’s a five out of five for me 
NUPAS Reading
All the staff today were absolutely lovely and it was a very welcoming non-judgmental environment. An overall amazing service!
NUPAS Stoke
The atmosphere at NUPAS was really lovely, and I was made to feel so at ease in their company.
NUPAS Oxford
Would highly recommend to anyone, I felt so comfortable with how I was treated from start to finish. The lady who dealt with me was so lovely and made me feel so at ease.
NUPAS Cannock
Very lovely and respectful people, and very helpful and informative. Good service to have and very much appreciated.
NUPAS Aylesbury
Amazing staff, great support felt very welcome and non-judgemental.
NUPAS Twickenham
The whole process from phone consultation to being seen in the clinic made me feel well-looked after. The nurse in the Kilburn clinic was particularly fantastic!
NUPAS Kilburn
Non-judgemental and very supportive
NUPAS Manchester
Thank you for being accessible and a safe space. This is an incredibly difficult thing to go through. Everyone could not have been kinder. Thank you.
NUPAS Leeds
So grateful for the care, professionalism, and kindness of everyone I spoke to at NUPAS. It can be quite scary and overwhelming, but my mind was put completely at ease by the fantastic nurse I saw this morning. I couldn’t be happier with the help and support I’ve been provided!
NUPAS Burton on Trent
I can’t thank you enough for the service you provide. Everyone who looked after me made me feel safe, calm and empowered about my choice. All my questions were answered, and I wasn’t left waiting for long for appointments or call-backs. Your staff are highly skilled, warm and caring. I feel incredibly lucky to have been able to access your service. Thank you.
NUPAS Surbiton
I felt safe in the hands of NUPAS. Thank you
NUPAS Blackpool
Everything was good.
NUPAS Woolwich
Amazing clinic. All the staff are extremely kind and understanding and have really helped me feel comfortable and provided me with treatment very quickly. 100% recommend this clinic.
NUPAS Bolton
Everyone was very attentive, including the midwife who was also informative and helpful.
NUPAS Finchley
I cannot tell you how wonderful the staff at this branch were to me. I was incredibly nervous about the whole situation, but the staff were kind, professional, knowledgeable, friendly, welcoming and very calming. Each staff member, from the one who registered me, to the doctor who performed my scan and the doctor who gave me the medication, were all incredibly kind and answered all the questions I had. I felt me and my comfort was the upmost priority for staff and they were very attentive at each stage to make sure I was okay and certain about my decisions etc
NUPAS Battersea
Lovely lady, very understanding and considerate, making the process as easy and informative as possible.
NUPAS Tameside
My telephone consultation with XXX put me at ease completely, she explained everything thoroughly and was so lovely! When I attended for treatment I saw XXX, who again was incredible! I was worried about being judged but they are a great asset to your team. Thank you.
NUPAS Manchester
Every member of staff was amazing at the clinic. No judgement made and they were very caring.
NUPAS Bolton
From consultation phone call to meeting the nurse at the face to face was lovely. I was made to feel relieved, understood and comfortable throughout the whole process. Thank you
NUPAS Preston
I appreciate the kindness of staff, and their non-judgemental environment.
NUPAS Blackpool
Very kind and informative.
NUPAS Leeds
Anytime you call they respond and they provide quality services.
NUPAS Clapham Junction
NUPAS have been fantastic to me I couldn’t thank them more from start to finish they have all been so helpful and lovely so thank you so much.
NUPAS Burton on Trent
Made me feel comfortable in a scary situation.
NUPAS Woolwich
Absolutely lovely team of professional ladies. Informative, friendly and made the whole process not so overwhelming and scary. They are absolute stars.
NUPAS Cannock
Nupas made me feel very comfortable and at ease. Thank you!
NUPAS Twickenham
Staff were fantastic – no judgement, friendly and welcoming. Thank you!
NUPAS Stoke
All the staff at Surbiton NUPAs are really friendly and make you feel safe.
NUPAS Surbiton
My doctor/nurse was absolutely wonderful! They calmed all of my nerves and explained everything wonderfully!
NUPAS Aylesbury
My nurse was so lovely, she made the experience as comfortable as it could be. She put me at ease straight away and her natural warmth made me feel like I could ask her questions. Very grateful for her kindness today.
NUPAS Kilburn
Everyone I have spoken to and seen has been incredibly kind and supportive and have made this process much easier. Thank you.
NUPAS Reading
My nurse was lovely and made me feel less on edge about everything. I was given all the information needed.
NUPAS Finchley
Each staff member I had were all friendly and warm, making this experience for me a lot easier helping me with any worries. Thank you!
NUPAS Maidenhead
Really appreciate this service for all the women in need, everyone is so friendly and make you comfortable.
NUPAS Essex
The midwife I had my consultation with was absolutely incredible. Very polite, understanding, non-judgmental and just a general pleasure to speak to even under difficult circumstances. The service was quick, efficient, and I can’t thank the service enough for helping me during an extremely stressful time.
NUPAS Pills by Post
The help I received from NUPAS was invaluable. A great service.
NUPAS Battersea
Very friendly staff who addressed my concerns, making me feel comfortable and at ease.
NUPAS Manchester
The staff at Tameside are really welcoming and explain everything in detail in a way that you can understand.
NUPAS Tameside
The nurse was really friendly and warm, she made me feel comfortable. The lady at the reception was really welcoming as well. Both provided a lovely service.
NUPAS Essex
The service was excellent and well explained both on the telephone consultation and in person. I would 100% recommend Nupas.
NUPAS Bolton
I spoke to XXX for my phone consultation and she was amazing. She was so reassuring, so professional, and made me feel so at ease with my decision. I cannot thank her enough.
NUPAS Preston
The kind support I received was well appreciated.
NUPAS Blackpool
Thank you to the nurse I saw. She made me feel calm and explained the process thoroughly. She also demonstrated care and understanding.
NUPAS Leeds
Friendly staff, so professional, made me feel comfortable.
NUPAS Burton on Trent
The staff members that I saw were incredibly knowledgeable, friendly and supportive. Some of the best healthcare I’ve ever received.
NUPAS Clapham Junction
Thank you
NUPAS Woolwich
My doctor was really nice and friendly, and made this experience easy and smooth for me. Thank you
NUPAS Twickenham
Very kind and respectful people that created a great experience. Thank you.
NUPAS Haringey
Great team, professional service. Top team at Cannock.
NUPAS Cannock
Professional and caring staff who were very efficient.
NUPAS Kilburn
The Nupas staff were very lovely and caring with a compassionate nature.
NUPAS Stoke
Very kind and supportive team, that made me feel well looked after and safe.
NUPAS Surbiton
The lady who made sure everything went smoothly was so nice and considerate.
NUPAS Aylesbury
I had a great experience with Nupas. I felt listened to and supported, and everyone that I spoke to was kind and patient. The lady who did my scan was put me at ease and answered all my questions. This has helped me greatly, as I was initially worried and stressed. Thank you.
NUPAS Oxford
Very friendly staff. The midwife was very knowledgeable and communicated very clearly. Many thanks for the service.
NUPAS Finchley
I received excellent service. Everyone I spoke to over the phone and in person was very empathetic and kind. I felt very safe and well informed throughout the process.
NUPAS Reading
Friendly and empathetic conversation. Extremely thorough and informational. I felt supported, comforted and well informed. Thank you!
NUPAS Pills by Post
The staff members I spoke to on the phone were amazing. I was a bit apprehensive, but they made me feel comfortable knowing I could call anytime I needed help. Thank you.
NUPAS Battersea
Amazing staff made it as comfortable and relaxed as it could have been.
NUPAS Finchley
I was treated with dignity and respect and no judgments were made. The midwife who carried out my consultation was so kind and put me at ease straight away.
NUPAS Pills by Post
All the staff I talked to were very lovely and supportive. They helped answer all the questions I had and talked about any worries or concerns that I had.
NUPAS Manchester
I had a call consultation with one of the midwives, and she was so nice to me in explaining everything that I needed to be aware of for the entire process. Thank you!!
NUPAS Preston
I felt very comfortable with my experience and was put at ease through the whole process, from me booking on the phone to coming into the clinic, everyone has been so friendly.
NUPAS Tameside
Everyone was super lovely and all my questions were clearly answered.
NUPAS Leeds
Team members were fantastic , very professional and considerate. I didn’t feel judged or pressured thank you
NUPAS Bolton
I was made to feel like my opinions really mattered, and I was also well supported.
NUPAS Burton on Trent
Everyone I spoke to either on the phone or in person, was incredibly lovely and very supportive and helpful
NUPAS Blackpool
Amazing service, friendly, caring and efficient staff.
NUPAS Cannock
Both midwives were lovely and really reassuring and non-judgemental. Thank you so much for helping me.
NUPAS Woolwich
The receptionist and nurse who took me through the process was very kind hearted and welcoming, very empathetic. I was also explained everything, with them taking their time to make sure I understood everything correctly
NUPAS Stoke
My clinician was very friendly, made me feel at ease and very comfortable. I love how kind and friendly the whole team were.
NUPAS Twickenham
It felt lovely talking to a experienced medical provider, it felt comfortable and I loved it. Thanks.
NUPAS Aylesbury
All contact with NUPAS was positive, and all the staff were understanding and non judgemental in providing me with holistic care. Thank you.
NUPAS Surbiton
The lady in the clinic made me feel very comfortable and was so kind when I felt so nervous and scared about today, so a big shout out to her. Thank you
NUPAS Oxford
Very friendly staff, informative throughout the process, felt very well looked after.
NUPAS Kilburn
Very professional nurse, clear, understanding, empathetic and caring. Good at giving advice.
NUPAS Reading
The medical practitioner was extremely accommodating to my needs and informative.
NUPAS Essex
NUPAS staff helped me make a very difficult and emotional situation easier to handle. I felt that my needs and concerns were taken into consideration and I felt supported. Thank you
NUPAS Battersea
Friendly advice and support. I would definitely recommend to others if required.
NUPAS Preston
All the members of staff were wonderful, kind, caring and gentle.
NUPAS Surbiton
Very understanding to my situation. The Nupas team also made me feel very welcome and calm in circumstances like this. Thank you Nupas.
NUPAS Essex
I was very anxious about every call and appointment, but I left feeling much happier, with no judgement, with everyone being very understanding. Thanks.
NUPAS Twickenham
The nurse was friendly , informative and went through the procedures well. I felt well informed during the consultation.
NUPAS Leeds
Wonderful staff! I felt extremely comfortable and safe. Everyone I came into contact with was incredibly understanding, empathetic and gentle
NUPAS Bolton
I felt very cared for and looked after
NUPAS Tameside
All staff are lovely, welcoming and professional. The Nupas team made me feel comfortable and supported through a difficult and sensitive time.
NUPAS Manchester
This is not a very easy decision, so its quite beautiful to be attended to by very kind, warm professional nurses like mine today. It made today easier for me. Thanks.
NUPAS Woolwich
Very polite and understanding people, and I highly recommend them.
NUPAS Blackpool
Everyone was really nice and friendly making me feel very comfortable.
NUPAS Wandsworth
The midwife was very calm and kind and put me at ease.
NUPAS Oxford
Very attentive nurses made me feel at ease. All the information and procedures were thoroughly explained.
NUPAS Finchley
Every member of staff I came across were so amazing. Very professional and clean. The staff had lovely bedside manner and were very understanding and made me feel very comfortable and at ease. I’d definitely recommend to anyone.
NUPAS Haringey
The nurse and midwife were really lovely and friendly, made me feel very comfortable and supported.
NUPAS Battersea
Lovely ladies made me feel sure I was okay throughout the appointment. Reassuring and friendly staff made if feel like I was in a safe place.
NUPAS Burton on Trent
I saw the loveliest nurse ever! She made me feel so comfortable and at ease.
NUPAS Reading
Non-judgemental, extremely friendly staff, quick and easy process booking and appointment.
NUPAS Cannock
I felt at ease, comfortable and listened to. I felt I was seen and my individual situation was listened to.
NUPAS Stoke
An amazing service. The nurse who I spoke to was a wonderful human being. She put me at ease and spoke to me in the kindest most professional manner possible. It was 5pm on a Friday which isn’t a good time for anyone and you would never have known it was so close to the end of the day. I can’t thank NUPAS enough for the service I received. The treatment was easy to follow and well informed. Thank you.
Pills by Post
Fantastic service, very informative, very friendly and reassuring. Thank you.
NUPAS Blackpool
I suffer with severe anxiety. The lady made me feel very comfortable and at ease with the situation, which reassured me that all the worrying I had in the morning leading up to the appointment was not needed.
NUPAS Woolwich
All staff were very compassionate and supportive, which made a difficult process feel much better. Thank you.
NUPAS Bolton
The midwife was a ray of sunshine. Thank you so much for your support.
NUPAS Twickenham
Staff very friendly and professional. I would recommend 100%.
NUPAS Tameside
Very professional and made me feel safe. No one judged my decision and gave lots of useful information. The midwife was very nice and welcoming.
NUPAS Surbiton
Friendly staff and a safe atmosphere.
NUPAS Manchester
All good thanks!
NUPAS Kilburn
Everyone has been really supportive, making me feel at ease and explained everything clearly to me. I feel like the service has been very helpful.
NUPAS Preston
The staff were very informative and supportive over the phone and at my face to face appointment. They paid attention to detail, listened to my concerns, reassured me, gave me time around my decision, and also gave me a full run through of the procedure and counselling options.
NUPAS Haringey
The nurse was very helpful, friendly, and explained the entire process very clearly. I was happy with the care and service. The process was very easy as well.
NUPAS Leeds
All the staff made me feel safe and calm. Thank you.
NUPAS Finchley
Staff are very friendly; I didn’t feel judged. Lots of information provided. Quick appointment referrals.
NUPAS Burton on Trent
All the people were very kind, and helped put my mind at rest when I was very anxious.
NUPAS Essex
Nupas staff are amazing. So kind, understanding in making me feel at ease. I would highly recommend them to anyone.
NUPAS Cannock
Really lovely and responsive team. I felt well listened to.
NUPAS Battersea
Every member of the team I spoke with was really supportive and informative. Thank you for being so lovely at such a difficult time.
NUPAS Stoke
The phone team were exceptional. Thank you so much for your support at such a difficult time.
Patient Care and Booking line
Everyone was very welcoming and professional at putting me at ease.
NUPAS Stoke
I was very anxious about the whole process, but the team were very supportive and helpful. Thank you for showing great kindness.
NUPAS Cannock
The clinic staff were well trained and very good.
NUPAS Burton-on-Trent
Everyone here was very loving, caring, making me feel welcome. They also supported me very well with good advice given.
NUPAS Manchester
All steps of the treatment on the phone and in person were very easy to understand. I was also informed about what was happening by the very friendly staff.
NUPAS Leeds
The service was excellent and made me feel comfortable even though I was very nervous and scared.
NUPAS Bolton
Everyone made me feel cared for and not judged. Thank you.
NUPAS Blackpool
NUPAS have a friendly and supportive service. Thanks for everything.
NUPAS Woolwich
The nurse who called me really helped me, giving me informative information. I felt very comfortable and safe. Thank you.
NUPAS Twickenham
All the staff were very kind to me.
NUPAS Surbiton
My experience was good. Nice people and nice service.
NUPAS Kilburn
Everyone was very welcoming, nice, friendly and kind. They were also gentle and sensitive. to my needs.
NUPAS Wandsworth
The lovely people I spoke to over the phone were very helpful, sending me a reminder message. Thank you to your team and the midwife and nurse for treating me. The receptionist was amazing.
NUPAS Finchley
The NUPAS team looked after me and explained everything well. They made me feel very comfortable as well. Thank you.
NUPAS Essex
Everyone was lovely, kind and personable making me feel extremely comfortable.
NUPAS Battersea
Thank you so much
NUPAS Abortion Pills by Post
Thank you NUPAS for being so nice and friendly. All the staff were professional.
NUPAS Stoke
The staff were exceptionally helpful and made me feel very safe and reassured. Thank you.
NUPAS Cannock
All the healthcare staff were very nice and understanding.
NUPAS Burton-on-Trent
Everyone from reception all the way through were super kind and friendly, especially with it being an overwhelming experience. It made the whole process easier.
NUPAS Manchester
All steps of the treatment on the phone and in person were very easy to understand. I was also informed about what was happening by the very friendly staff.
NUPAS Leeds
The service was excellent and made me feel comfortable even though I was very nervous and scared.
NUPAS Bolton
Everyone made me feel cared for and not judged. Thank you.
NUPAS Blackpool
NUPAS have a friendly and supportive service. Thanks for everything.
NUPAS Woolwich
The nurse who called me was really helped me, giving me informative information. I felt very comfortable and safe. Thank you.
NUPAS Twickenham
The clinic staff were all polite and respectful.
NUPAS Surbiton
My experience was good. Nice people and nice service.
NUPAS Kilburn
Everyone was very welcoming, nice, friendly and kind. They were also gentle and sensitive to my needs.
NUPAS Wandsworth
The lovely people I spoke to over the phone were very helpful, sending me a reminder message. Thank you to your team and the midwife and nurse for treating me. The receptionist was amazing. Thank you for the bottle of water you offered me.
NUPAS Finchley
I love how they respect and treat people, and also how they put privacy as their number one priority.
NUPAS Essex
The staff were very helpful and informative. I would definitely recommend NUPAS if needed!
NUPAS Battersea
Truly grateful for the service provided by NUPAS. The staff were all kind and great to speak to. The whole process from consultation to receiving the medication was extremely quick. The doctor I spoke to was brilliant. I’m grateful for the freedom of choice and quality of help provided.
NUPAS Abortion Pills by Post
The staff kept me at ease double checking everything with me. You have a lovely approachable team.
NUPAS Stoke
Absolutely everyone I spoke to at NUPAS showed me care, understanding and empathy in a time where I felt alone. I felt totally supported from the outset. Honestly, I will be grateful to you all forever. You made a horrible situation so much easier. You are all angels.
NUPAS Cannock
Everyone at the medical centre were very kind, and my appointment time was very quick. I was also very happy with my care.
NUPAS Burton-on-Trent
The staff were amazing and I felt comfortable and at ease. This is a brilliant service.
NUPAS Preston
All the nurses were really nice and supportive in a judgement free environment which made the whole process much easier.
NUPAS Manchester
The staff were very helpful.
NUPAS Tameside
Everyone that spoke to me have been fantastic. I felt comfortable and well looked after at every point of my treatment. Thank you.
NUPAS Leeds
The staff during booking my appointment, the telephone consultation and at the clinic were exceptionally good.
NUPAS Bolton
The nurses were exceptional. I felt in safe hands as they took me through all the stages of explanation that I needed. Nupas delivered a great service.
NUPAS Blackpool
I had a very good treatment by NUPAS and would recommend this service to others.
NUPAS Woolwich
Every treatment that was performed was very good. I liked the doctor’s care and empathy.
NUPAS Twickenham
Thank you Nupas for your services. I really appreciate the doctor for his patience and assistance in treating me.
NUPAS Surbiton
Everyone was informative. The midwife put me at ease with everything thoroughly. It was a great service.
NUPAS Kilburn
Excellent service, very helpful and caring organisation.
NUPAS Finchley
From the first call the service has been outstanding and made me feel respected and not judged. Your help was very much appreciated.
NUPAS Haringey
Every interaction at every stage was empathetic, caring and respectful. Thank you.
NUPAS Essex
Everyone that I came into contact with was very kind which I really appreciated during this stressful time.
NUPAS Battersea
“All staff were lovely making me feel safe, waiting times were good.”
NUPAS Battersea
“The service was very good and I would recommend this clinic to other people.”
NUPAS Essex
“Thank you for being very kind and understanding, especially the lady who performed my scan. Thank you Nupas Finchley :-)”
NUPAS Finchley
“The nurse who attended my appointment were very informative, kind, and reassuring, making me feel very comfortable and in good hands.”
NUPAS Haringey
“The staff were very friendly, and I never felt judged in the environment.”
NUPAS Kilburn
“There was safety, privacy, and brilliant care at every step. Thank you.”
NUPAS Surbiton
“Having an unplanned pregnancy was a very stressful experience, especially at this time of year. Nupas made everything manageable and much easier to deal with. Thank you for everything”
NUPAS Twickenham
“I had excellent service from my telephone consultation right through to my treatment at the clinic. Even my follow up treatment was excellent. Thank you.”
NUPAS Woolwich
“All members of staff were very lovely and understanding at both my consultation and in person at Burton Upon Trent.”
NUPAS Burton-on-Trent
“All the staff have been so kind and understanding. I was very grateful for all of the support given.”
NUPAS Cannock
“I was given a warm welcome by the Nupas team. They greeted me with a smile and I felt wanted and supported. My original appointment over the phone was very helpful and understanding. Thank you.”
NUPAS Stoke
“All the staff were very friendly and informative. I also felt very safe and relaxed. Thank you.”
NUPAS Blackpool
“Hey guys, Nupas Bolton have amazing ladies. Both of them were so sweet and welcoming. I do really appreciate their time and effort they give to customers. In all they, they are so kind even through the phone. I love this team so much. Thanks to everyone.”
NUPAS Bolton
“The nurse was very friendly and understanding, and I highly recommend this clinic.”
NUPAS Leeds
“The staff and clinician were amazing. I felt so comfortable. They made my experience a lot less scary. There was no judgement and they answered all my questions.”
NUPAS Manchester
“The members of staff made me feel comfortable and safe. All my fears were gone because of their cheerfulness and assurance. Thank you to everyone at Nupas”
NUPAS Stockport
“The nurse and the whole Nupas team were brilliant. A big thumbs up”
NUPAS Tameside
“I felt very safe talking to your team. Completely unjudgmental and for me having my first pregnancy this was a very scary and difficult decision to make so I felt really at ease making this difficult decision. Thank you so much for making me feel safe”
NUPAS Abortion Pills by Post
All the team we’re very caring and considerate. I was also treated with the utmost respect.
Stafford Clinic
The clinic was very confidential and gave good advice and support.
Stoke Clinic
The clinic welcomed me with open arms and made me feel comfortable and at ease. Everything was explained well and all my questions were all answered. I can’t thank everyone enough for all their continued support. Thanks to everyone involved.
Cannock Clinic
Everyone at the clinic was very supportive at a very difficult time.
Burton Clinic
Everyone was so lovely and helpful. The service was very quick as well.
Manchester Clinic
Nurse was amazing
Leeds Clinic
All the nurses were lovely, kind and caring, but most importantly non-judgmental.
Blackpool Clinic
All the staff were very nice and supportive.
Woolwich Clinic
I want to thank you for all your help and the fact that you sent me the pills the day after because I was losing my mind. I hope you get this message and I am forever grateful for everything. THANK YOU
Wandsworth Clinic
Everyone was very helpful, kind and I was seen very fast.
Twickenham Clinic
The staff are very friendly and focused, along with the great atmosphere. I am very satisfied.
Surbiton Clinic
I had anxiety when I first came here, but after seeing both nurses, they made me feel at ease. I was extremely happy that they put me in a good mood. They helped me understand everything. Thanks to the whole Nupas team.
Finchley Clinic
Both staff in person and on the phone were very professional, calm and attentive to my needs. I felt very comfortable throughout the treatment.
Essex Clinic
I would like to thank two nurses in particular, who made me feel as comfortable and informed as possible. Their reassuring words helped calm my state of mind. Thank you.
Battersea Clinic
“I would like to thank everyone at NUPAS for treating me with the utmost care, compassion and dignity today but in particular Antonio the nurse who looked after me from start to finish and really helped me get through it all – thank you so much.”
Patient
“Kay was very kind and no judgement at all, she shone out of all the staff. She was brilliant and an example of wonderful staff.”
Patient
“I was very scared to come here today but everyone I saw was absolutely amazing – very professional, compassionate and reassuring. Thank you for making a difficult situation easier. I am very grateful”
Patient
“The staff were extremely friendly and helpful. They made me feel as relaxed and comfortable as possible”
Patient
“I just wanted to say thank you – I never felt judged, just supported”
Patient
“Exceptional team of Doctors and Nurses. I can’t thank them enough for their care and support.”
Patient
“I just want to say a massive thank you to Darran, one of your Booking Advisors. I’ve never felt so comfortable , he constantly reassured me of all my options. He even went out of his way to give me extra advice and tell me about the counselling team. He is a real attribute to your team.”
Patient
“Thank you so much for everything you’ve done for me, from the bottom of my heart. You are honestly so amazing at what you do and amazing in general. Thank you for making me feel so safe.”
Patient
“Jordan is amazing, thanks for being so understanding and incredible at your job.”
Patient
“Laura is a credit to your team and most helpful. She makes you feel at ease.”
Patient
“I just wanted to say a huge thank you to you all. Coming into the surgery is a difficult decision in itself and an emotional rollercoaster, but you ladies made it a lot better. You are all amazing, lovely, nurturing people and I can’t thank you enough for helping me through such a hard time. Thanks so much x”
Patient
“To Helen at NUPAS.
I’d like to say how much I appreciate everything you did for me the other day. I know what I did took courage. And I know couldn’t have done it without you next to me guiding me through. It’ll never be forgotten”
Patient
“Fantastic service very compassionate staff”
Patient
“Very informative, patient and kind, especially as it is my first experience”
Patient
“None judgemental, very reassuring”
Patient
“Well informed, polite and calm during consultation”
Patient
“I cannot fault the service at all. Everyone I spoke to was brilliant. The nurse who did my consultation talked me through all the options and risks etc and was fantastic. I rang up twice during the process with questions and the on-call nurses were fantastic in answering questions.”
Patient
“The doctor I saw was great, really knowledgeable, non-judgmental and kind”
Patient
“The nurse that helped me was really nice and helpful she made me feel very good and have the best experience possible”
Patient
“Both nurses were very good at helping me when I was emotional. Very clean and pleasant surgery.”
Patient
“Very helpful and answered all questions asked”
Patient
“All of the staff were brilliant from start to finish”
Patient
“Really amazing service, the staff were kind and informative – thank you”
Patient
“I came in feeling very emotional and worried and I soon felt safe and understood again, thank you! This was my first termination and I was so scared but I couldn’t be more thankful for NUPAS”
Patient
“Everyone was so nice and welcoming and made me feel free to ask any questions”
Patient
“The booklet is very clear and easy to follow and staff are very welcoming and made me feel at ease”
Patient
“Very polite staff were so lovely and explained everything well”
Patient
“Explained everything so I understood fully, provided good care and support”
Patient
“Good service from start to finish, felt at ease. Thank you”
Patient
“Very personable midwife and doctor. I felt very well looked after.”
Patient
“Made me feel really comfortable and supported”
Patient
“My treatment was all completed over the phone and sent to me in the post. Really good service and support. The process was really straight forward and I felt so reassured and prepared by the information given to me.”
Patient
“The lady I booked my appointment with was helpful and very supportive”
Patient
“Nurses were very supportive and answered my questions in a way that I understood and was very patient”
Patient
“Very caring staff, made me feel at ease. I was very nervous about phoning”
NHS North Staffordshire
“I appreciate how kind and lovely the call centre operative was.”
NHS Stoke on Trent
“The service was great. Nurse Trevene was amazing and very helpful and supportive.”
NHS North West London
“Very efficient”
NHS South West London
“Very kind and understanding lady on the phone”
NHS North Central London
“I felt very supported. Great team”
NHS Bolton
“Everyone was pleasant and understanding and non-judgemental”
NHS Fylde & Wyre
“Felt supported by staff very polite, made me feel comfortable to speak”
NHS Trafford
“Kris the nurse is wonderful – an attribute to your organisation. She has helped to change my life”
Bolton Clinic
“Everyone was really lovely, kind and supportive. I’m happy I chose NUPAS Manchester for my treatment, the reception staff and nurses were always smiling, it was comforting”
Manchester Clinic
“Thank you for all your support, I came here alone yet I never felt like I was alone”
Manchester Clinic
“I recently attended NUPAS Surbiton. Amy and Tunrayo have both been amazing at advising me and spending time working through options. Amy has been particularly great in explaining all the medical processes and next steps. I have had personalised service. I greatly appreciate their time and effort. I was given reassurance at this very stressful time.”
Surbiton Clinic
“I visited NUPAS Stoke and was seen by Registered Midwife Nadine. Her levels of understanding and compassion were second to none and I felt listened to and supported throughout.”
Stoke Clinic
“I could not praise the staff enough, I was very well looked after”
Manchester Clinic
“I’d just like to say a huge thank you for the treatment and care I received. Your friendliness and kindness was hugely appreciated and I truly feel that the experience could not have been made any better by anyone that I came into contact with. Thank you again.”
Manchester Clinic
“You have a really special nurse. Ade is an asset to your team. She was amazing.”
Finchley Clinic
“All staff were fantastic. My nurse was so lovely, I was very nervous and she made me feel calm and reassured. Thank you very much”
Stoke Clinic
“I’d just like to say a huge thank you for the treatment and care I received. Your friendliness and kindness was hugely appreciated and I truly feel that the experience could not have been made any better by anyone that I came into contact with. Thank you again.”
Manchester Clinic
“Massive thank you for today Helen and Faye – I am so grateful for everyone’s kindness”
Manchester Clinic
“Phone service was quick and efficient. Very patient, understanding and soft spoken.”
Manchester Clinic
“Extremely professional and reassuring”
Bolton Clinic
“Nurse Ade was lovely – she made me feel very relaxed.”
Finchley Clinic
“very smooth, great help, no waiting time, superb support throughout”
Patient
“It was very thorough and comforting to be treated by such friendly professional people.”
Essex Clinic
“Extremely satisfied – the people I saw couldn’t have been better.”
Wandsworth Clinic
“Everyone was super nice exactly what is needed in this situation.”
Twickenham Clinic
“Tshaka was amazing. Fantastic service polite and professional”
Surbiton Clinic
“Everyone was lovely, the waiting time was short exactly what is needed”
Twickenham Clinic
“Really happy –Kind staff made a stressful situation simple.”
Wandsworth Clinic
“Very satisfied with the service from start to finish. Ade was great.”
Essex Clinic
“Smiley Nurse Ade – made me feel very comfortable”
Finchley Clinic
“Welcoming and friendly staff who made me feel at ease”
Stoke Clinic
“Very helpful-made me feel safe”
Bolton Clinic
“Phone service was quick and efficient. Very understanding and soft spoken”
Manchester Clinic
“Very helpful customer service all round”
Essex Clinic
“There is nothing to improve. The place is clean, receptionist was great. The doctor was very supportive and made me laugh through the whole appointment. Everyone is respectful. Very happy with my service”
Essex Clinic
“Everyone made me feel very comfortable”
Essex Clinic
“Cannot speak highly enough of all points of contact with Bolton NUPAS, doing a difficult job with huge empathy and professionalism. Felt 100% supported throughout. Don’t know what I would have done otherwise.”
Bolton Clinic
“I was seen by a nurse at Finchley who provided me with all information needed and even organised a follow up treatment for me. Really great service”
Finchley Clinic
“Literally every single staff member that I came into contact with was absolutely lovely and I felt so comfortable and treated with absolute respect so thank you.”
Stoke Clinic
“Everyone was very helpful”
Manchester Clinic
“Everything was great. The nurse was very nice I appreciate her and her understanding and time to listen to me”
Manchester Clinic
“Went smooth the lady that helped me was very helpful and reassuring:) God bless you all!”
Essex Clinic
“Very good service from the first phone call.”
Finchley Clinic
“The people I spoke to took all the stress out of the situation”
Surbiton Clinic
“The lady I spoke to was so lovely. She made me feel safe”
Bolton Clinic
“I felt very supported during what was a very emotional time for me. An amazing service”
South Manchester Clinic
“Thank you all for your support exceptional members of staff”
South Manchester Clinic
“Staff and nurse were so good, polite and explained everything properly Thank you”
Essex Clinic
“Exceptional and discreet service. Confidentiality. Kind and caring.”
Twickenham Clinic
“I applied for help on the Sunday, was called on the Monday and got an appointment on Wednesday- could not be happier with that turn around. Everyone at the clinic was super lovely and I felt safe and secure.”
Manchester Clinic
“All the nurses I have spoken to from consultation to appointment have been so informative, emotionally supportive and just lovely. Thanks so much, makes a difficult time so much easier”
Manchester Clinic
“The nurse was absolutely amazing and removed all my worries I felt super comfortable and at ease with her”
Finchley Clinic
“Thank you so much for kindness, respect and most importantly understanding”
Finchley Clinic
“Excellent sonographer who was clearly really experienced. Nurse also explained everything really clearly; listened to and responded to any of my questions”
Surbiton Clinic
“I was really nervous about today feeling very clinical and not very caring, thankfully I was very wrong and I felt incredibly supported and I had plenty of opportunity to talk through my feelings about the process, the midwife checked in with me to ensure I was making the best decisions for myself. I have the most respect for this midwife and I hope everyone gets to have as nice as an experience in what is such a difficult situation as I did.”
Cannock Clinic
“Every member of staff along the way was so kind”
Essex Clinic
“Everyone was lovely, and put me at ease, and I felt very looked after, both before and after surgery”
Manchester Clinic
“A very good service with friendly people”
Wandsworth Clinic
“Everyone was helpful and friendly”
Twickenham Clinic
“Reception and the nurse were very nice, and no one judged me”
Essex Clinic
“The nurse who saw me was lovely and amazing. She put me at ease, and explained everything to me”
Manchester Clinic
“All the staff have been so friendly and comforting. It made my difficult time less stressful. Thank you”
Cannock Clinic
“The service is great! It was as easy as it could possibly be. Everyone has been so nice and understanding”
Stoke Clinic
“The service I received was excellent! Nothing needs to be improved”
Bolton Clinic
“Thanks to everyone who looked after me from start to finish. I will never forget it and will forever be indebted to all of you. Thank you for your kindness and compassion”
South Manchester Clinic
“Your services are excellent, and you have an amazing team”
Finchley Clinic
“All the staff were lovely, and they made me feel comfortable and safe”
Cannock Clinic
“The lady that attended to me was lovely, and understood all of my concerns, before putting me at ease”
Stoke Clinic
“My booking was easy to make, I was seen straight away, and I felt comfortable with the process.”
Surbiton Clinic
“The service is wonderful, friendly and the staff are supportive. No improvement is needed”
Bolton Clinic
“The staff were kind, reassuring and explained everything that would happen to me”
Manchester Clinic
“The service and treatment that I received was impeccable. Everyone was so supportive, caring and understanding”
South Manchester Clinic
“The booking process was really easy. The service was fantastic and prompt”
Essex Clinic
“My treatment went very well. Thank you to all the staff”
Blackpool Clinic
“My nurse was very kind and compassionate. She enabled me to process my thoughts without fear of judgement”
Surbiton Clinic
“The person that spoke to me was super helpful, non-judgmental and overall lovely.”
Finchley Clinic
“The lady I spoke to made me feel safe and reassured”
Stoke Clinic
“All the staff were very helpful and gave me lots of information.”
Cannock Clinic
“The staff are really nice and understanding.”
Manchester Clinic
“Your Nupas team were very supportive, friendly and understanding. You have a great service. No further improvement is needed”
Twickenham Clinic
“I was made to feel really comfortable, and I didn’t feel judged about my decision. The nurse who attended to me was so lovely”
Leeds Clinic
“I was treated well by an amazing team of people. Thank you all.”
Stoke Clinic
“The service is absolutely brilliant. Everyone was so friendly at putting me at ease. Thanks so much, I’m so grateful.”
Stafford Clinic
“The staff were really friendly and professional. The service you offer is judgement free. Everyone that attended to me is a credit to the organisation.”
Manchester Clinic
“I was very happy with the service, and found it to be non judgemental, which made me feel at ease with the process. I would definitely recommend the service to others in my situation.”
Bolton Clinic
“The women on the phone were very nice and understanding. Overall, everyone has been very nice all the way through.”
Leeds Clinic
“The process was very quick and easy, and I felt very comforted and supported.”
Blackpool Clinic
“My worries were easily settled by all the staff members, and they were also very informative when I asked questions.”
South Manchester Clinic
“All the staff were so kind, not judgmental and answered any questions I had. Thank you so much for your kindness.”
Cannock Clinic
“The two nurses who treated me were amazing and caring. I am very grateful. Thank you.”
Twickenham Clinic
“All the staff have been polite, friendly and very supportive.”
Surbiton Clinic
“The person on the phone was very understanding.”
Essex Clinic
“The nurse who saw me was very friendly, caring, supportive and confident. She also answered all my questions.”
Finchley Clinic
“All the staff members were helpful and polite.”
Twickenham Clinic
“The staff were friendly and non-judgmental. You also provide a fantastic service.”
Surbiton Clinic
“I was seen quickly, and the staff were really nice and friendly.”
Battersea Clinic
“Your team were friendly and made me feel comfortable.”
Bolton Clinic
“The lady on the phone was warm. She made me feel ok for calling this service, and for making each step as easy as possible. I can’t think of any way this service could be improved. At every stage, I was supported by friendly professional staff who demonstrated empathy from start to finish. Thank you.”
Manchester Clinic
“When I arrived, I was very nervous about how the day would turn out. But all the staff calmed me down and assured me that everything would be ok. You guys are the best. Thanks.”
South Manchester Clinic
“I was treated with respect and empathy by the ladies at the Burton clinic today. They were so understanding and so lovely. Thank you so much for the work you do.”
Burton Clinic
“Everything went well and I felt really relaxed, due to the support of all the staff. No one judged me which made me feel so much better. Thank you”
Stoke Clinic
“All the staff were helpful, kind and friendly. Well done guys!”
Cannock Clinic
“The booking person was very nice, and an appointment was quickly made.”
Contact Centre
“The service that I received was very prompt, and the caller that spoke to me was very sensitive. Thanks so much.”
Battersea Clinic
“I was treated with respect and compassion on the phone, which I was very grateful for. Thank you.”
Essex Clinic
“Every single person I have been in contact with has been absolutely lovely and helpful. It has been a difficult process, but everyone has made me feel comfortable and safe. So thanks to all.”
Finchley Clinic
“Everyone I spoke to was lovely and supportive, and as a result I had a very positive experience.”
Surbiton Clinic
“The call centre person was understanding and polite, and all the people working in the company from start to finish were amazing. Thank you.”
Contact Centre
“Everyone was so friendly, polite and approachable to me. I was spoken to without any judgement at all and felt supported in my decision. Thank you.”
Manchester Clinic
“Thank you for your patience and care with me. From the moment I arrived, I was reassured and given all the help I needed whilst at the clinic.”
Manchester Clinic
“The nurse who saw me was nice and not judgemental.”
Bolton Clinic
“The doctor was knowledgeable and informative and took the time to explain everything to me. The receptionist was also kind and helpful, along with the amazing nurse. Everyone listened to me and were very caring.”
Blackpool Clinic
“The nurses were lovely and understanding”
Cannock Clinic
“The staff were very friendly and gave me a warm welcome.”
Burton Clinic
“The call centre people were very nice to talk to.”
Contact Centre
“All the members of staff were lovely, super helpful and very supportive.”
Stafford Clinic
“The nurse was very kind and caring and made me feel at ease. Everybody I saw was very caring and empathetic. I am very grateful to this service, and everybody involved were all so lovely. Thank you so much.”
Stoke Clinic
“I’d just like to say a huge thank you for the treatment and care I received. Your friendliness and kindness was hugely appreciated and I truly feel that the experience could not have been made any better by anyone that I came into contact with. Thank you again.”
Manchester Clinic
“I am very pleased with how I was treated at NUPAS and how quick it is for your waiting times. I couldn’t thank the staff enough for how they looked after me during my time there, they were so supportive and looked after me during every second and took care of my needs. I’m so grateful for the way I was taken care of. They most certainly do a brilliant job! Without the support I had off members of staff, I wouldn’t have got through my procedure the way I did. Again thank you so much NUPAS team at stoke.”
NUPAS Stoke
“Queen was fantastic! She listened to me and answered all of my questions. She was empathetic, calm and patient. She made me feel safe to express any concerns I had about a termination and I would highly recommend the service. It’s been excellent from start to finish. Thank you”
She was empathetic, calm and patient
“Truly cannot thank the nurses/the team for everything they have done, they were truly so kind and understanding, made the process so much easier – I felt so safe and listened to, all of my questions were answered and I felt just so at ease the entire time! The small talk throughout and the fact I had a hand to hold throughout truly meant the world to me! Thank you so much from the bottom of my heart! You as a team are so appreciated!!”
I felt just so at ease the entire time!
