Testimonials

“Thank you so much for kindness, respect and most importantly understanding”

May 2022 – NUPAS Finchley

“The nurse was absolutely amazing and removed all my worries I felt super comfortable and at ease with her”

May 2022 – NUPAS Finchley

“All the nurses I have spoken to from consultation to appointment have been so informative, emotionally supportive and just lovely. Thanks so much, makes a difficult time so much easier”

May 2022 – NUPAS Manchester

“I applied for help on the Sunday, was called on the Monday and got an appointment on Wednesday- could not be happier with that turn around. Everyone at the clinic was super lovely and I felt safe and secure.”

May 2022 – NUPAS Manchester

“Nurses were very supportive and answered my questions in a way that I understood and was very patient”

April 2022

“The lady I booked my appointment with was helpful and very supportive”

April 2022

“My treatment was all completed over the phone and sent to me in the post. Really good service and support. The process was really straight forward and I felt so reassured and prepared by the information given to me.”

April 2022

“Made me feel really comfortable and supported”

April 2022

“Exceptional and discreet service. Confidentiality. Kind and caring.”

April 2022 – NUPAS Twickenham

“Staff and nurse were so good, polite and explained everything properly  Thank you”

April 2022 – NUPAS Essex

“Thank you all for your support exceptional members of staff”

April 2022 – NUPAS South Manchester

“I felt very supported during what was a very emotional time for me. An amazing service”

April 2022 – NUPAS South Manchester

“Very personable midwife and doctor. I felt very well looked after.”

March 2022

“The lady I spoke to was so lovely. She made me feel safe”

March 2022 – NUPAS Bolton

“The people I spoke to took all the stress out of the situation”

March 2022 – NUPAS Surbiton

“Very good service from the first phone call.”

March 2022 – NUPAS Finchley

“Went smooth the lady that helped me was very helpful and reassuring:) God bless you all!”

March 2022 – NUPAS Essex

“Everything was great. The nurse was very nice I appreciate her and her understanding and time to listen to me”

March 2022 – NUPAS Manchester

“Everyone was very helpful”

March 2022 – NUPAS South Manchester

“Literally every single staff member that I came into contact with was absolutely lovely and I felt so comfortable and treated with absolute respect so thank you.”

March 2022 – NUPAS Stoke

“Good service from start to finish, felt at ease. Thank you”

February 2022

“Explained everything so I understood fully, provided good care and support”

February 2022

“Very polite staff were so lovely and explained everything well”

February 2022

“The booklet is very clear and easy to follow and staff are very welcoming and made me feel at ease”

February 2022

“Everyone was so nice and welcoming and made me feel free to ask any questions”

February 2022

“I came in feeling very emotional and worried and I soon felt safe and understood again, thank you! This was my first termination and I was so scared but I couldn’t be more thankful for NUPAS”

February 2022

“I was seen by a nurse at Finchley who provided me with all information needed and even organised a follow up treatment for me. Really great service”

February 2022 – NUPAS Finchley

“Cannot speak highly enough of all points of contact with Bolton NUPAS, doing a difficult job with huge empathy and professionalism. Felt 100% supported throughout. Don’t know what I would have done otherwise.”

February 2022 – NUPAS Bolton

“Really amazing service, the staff were kind and informative – thank you”

January 2022

“All of the staff were brilliant from start to finish”

January 2022

“Very helpful and answered all questions asked”

January 2022

“Both nurses were very good at helping me when I was emotional. Very clean and pleasant surgery.”

January 2022

“The nurse that helped me was really nice and helpful she made me feel very good and have the best experience possible”

January 2022

“The doctor I saw was great, really knowledgeable, non-judgmental and kind”

January 2022

“I cannot fault the service at all. Everyone I spoke to was brilliant. The nurse who did my consultation talked me through all the options and risks etc and was fantastic. I rang up twice during the process with questions and the on-call nurses were fantastic in answering questions.”

January 2022

“Felt supported by staff very polite, made me feel comfortable to speak”

December 2021 – NHS Trafford

“Everyone was pleasant and understanding and non-judgemental”

December 2021 – NHS Fylde & Wyre

“I felt very supported. Great team”

December 2021 – NHS Bolton

“Very kind and understanding lady on the phone”

December 2021 – NHS North Central London

“Very efficient”

December 2021 – NHS South West London

“The service was great. Nurse Trevene was amazing and very helpful and supportive.”

December 2021 – NHS North-West London

“I appreciate how kind and lovely the call centre operative was.”

December 2021 – NHS Stoke on Trent

“Very caring staff, made me feel at ease. I was very nervous about phoning”

December 2021 – NHS North Staffordshire

“Everyone made me feel very comfortable”

November 2021 – Essex Clinic

“There is nothing to improve. The place is clean, receptionist was great. The doctor was very supportive and made me laugh through the whole appointment. Everyone is respectful. Very happy with my service”

November 2021 – Essex Clinic

“Very helpful customer service all round”

November 2021 – Essex Clinic

“Well informed, polite and calm during consultation”

October 2021 

“None judgemental, very reassuring”

October 2021

“Very informative, patient and kind, especially as it is my first experience”

October 2021

“Very informative, patient and kind, especially as it is my first experience”

October 2021

“Fantastic service very compassionate staff”

October 2021 

“Phone service was quick and efficient. Very understanding and soft spoken”

July 2021 – Manchester Clinic

“All the doctors and nurses were lovely-Thank you”

July 2021 – SMPC Clinic

“Everyone was friendly and helpful”

July 2021 – SMPC Clinic

“Very helpful-made me feel safe”

July 2021 – Bolton Clinic

“Welcoming and friendly staff who made me feel at ease”

July 2021 – Stoke Clinic

“Smiley Nurse Ade – made me feel very comfortable”

July 2021 – Finchley Clinic

“Very satisfied with the service from start to finish. Ade was great.”

July 2021 –  Essex Clinic

“Really happy –Kind staff made a stressful situation simple.”

July 2021 – Wandsworth Clinic

“Everyone was lovely, the waiting time was short exactly what is needed”

July 2021 – Twickenham Clinic

“Tshaka was amazing. Fantastic service polite and professional”

July 2021 – Surbiton Clinic

“very smooth, great help, no waiting time, superb support throughout”

July 2021 – Kingston Clinic

“Everyone was super nice exactly what is needed in this situation.”

June 2021 – Twickenham Clinic

“Extremely satisfied – the people I saw couldn’t have been better.”

June 2021 – Wandsworth Clinic

“It was very thorough and comforting to be treated by such friendly professional people.”

June 2021 – Essex Clinic

“Nurse Ade was lovely – she made me feel very relaxed.”

June 2021 – Finchley Clinic

“Extremely professional and reassuring”

June 2021 – Bolton Clinic

“Everyone was friendly and helpful.”

June 2021 – SMPC Clinic

“Phone service was quick and efficient. Very patient, understanding and soft spoken.”

June 2021 – Manchester Clinic

“Massive thank you for today Helen and Faye – I am so grateful for everyone’s kindness”

June 2021 – Manchester Clinic

“The care here is outstanding drs and nurses are amazing and go above and beyond to look after you.”

June 2021 – Stockport Clinic

“The care received here is second to none. The staff put my mind at ease and made me feel relaxed throughout my visit. Cannot thank the team here enough for all their help and support.”

June 2021 – Stockport Clinic

“Kris the nurse was fantastic- I can’t thank her enough!”

“I’d just like to say a huge thank you for the treatment and care I received.  Your friendliness and kindness was hugely appreciated and I truly feel that the experience could not have been made any better by anyone that I came into contact with.  Thank you again.”

Manchester Clinic

“Just a note to thank you all for the care and kindness you gave to my daughter.  It was a tough decision for us as a family to make but the kindness of all the staff made it somewhat easier.”

Stockport Clinic

“Laura is a credit to your team and most helpful. She makes you feel at ease.”

“All staff were fantastic.  My nurse was so lovely, I was very nervous and she made me feel calm and reassured.  Thank you very much”

Stoke Clinic

You have a really special nurse.  Ade is an asset to your team.  She was amazing.

Finchley Clinic

“Jordan is amazing, thanks for being so understanding and incredible at your job.”

“Thank you so much for everything you’ve done for me, from the bottom of my heart.  You are honestly so amazing at what you do and amazing in general.  Thank you for making me feel so safe.”

Kingston Clinic

I just want to say a massive thank you to Darran, one of your Booking Advisors.  I’ve never felt so comfortable , he constantly reassured me of all my options.  He even went out of his way to give me extra advice and tell me about the counselling team. He is a real attribute to your team.

“Exceptional team of Doctors and Nurses.  I can’t thank them enough for their care and support.”

Kingston Clinic

“I just wanted to say thank you – I never felt judged, just supported”

“I’d just like to say a huge thank you for the treatment and care I received.  Your friendliness and kindness was hugely appreciated and I truly feel that the experience could not have been made any better by anyone that I came into contact with.  Thank you again.”

Manchester Clinic

“The staff were extremely friendly and helpful.  They made me feel as relaxed and comfortable as possible”

“I could not praise the staff enough, I was very well looked after”

Manchester Clinic

“I was very scared to come here today but everyone I saw was absolutely amazing – very professional, compassionate and reassuring.  Thank you for making a difficult situation easier.  I am very grateful”

I visited NUPAS Stoke and was seen by Registered Midwife Nadine.  Her levels of understanding and compassion were second to none and I felt listened to and supported throughout.

Stoke Clinic

“Kay was very kind and no judgement at all, she shone out of all the staff. She was brilliant and an example of wonderful staff.”

I recently attended NUPAS Surbiton. Amy and Tunrayo have both been amazing at advising me and spending time working through options. Amy has been particularly great in explaining all the medical processes and next steps. I have had personalised service. I greatly appreciate their time and effort.  I was given reassurance at this very stressful time.

Surbiton Clinic

“To all the staff at Nupas,

I am so grateful for the top-class care I recieved whilst at the clinic in Stockport. I was blown awate by the support and compassion I was shown by all the nurses. Thank you so so much for continuing to look after women and girls from Northern Ireland that need your help. You are doing an amazing job!”

Stockport Clinic

“I would like to thank everyone at NUPAS for treating me with the utmost care, compassion and dignity today but in particular Antonio the nurse who looked after me from start to finish and really helped me get through it all – thank you so much.”

“Thank you for all your support, I came here alone yet I never felt like I was alone”

Manchester Clinic

“Everyone was really lovely, kind and supportive.  I’m happy I chose NUPAS Manchester for my treatment, the reception staff and nurses were always smiling, it was comforting”

Manchester Clinic

To Helen at NUPAS.

“I’d like to say how much I appreciate everything you did for me the other day. I know what I did took courage. And I know couldn’t have done it without you next to me guiding me through.  It’ll never be forgotten”

“Kris the nurse is wonderful – an attribute to your organisation.  She has helped to change my life”

Bolton Clinic

“I just wanted to say a huge thank you to you all. Coming into the surgery is a difficult decision in itself and an emotional rollercoaster, but you ladies made it a lot better. You are all amazing, lovely, nurturing people and I can’t thank you enough for helping me through such a hard time. Thanks so much x”